Privacy policy
At JC we respect the trust you place in us when you shop with us.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, place an order or contact us.
Who We Are
This website is operated by JEWELS CREST, a sole proprietorship registered in Rajasthan, India.
Registered Address:
68 Gangwal Park, Moti Doongri Road, Adarsh Nagar
Jaipur, Rajasthan 302004, India
GSTIN: 08JHLPS0992A1ZY
For any privacy-related questions, you can contact us at:
Information We Collect
When you shop with us or interact with our website, we may collect information such as:
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Your name
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Email address
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Phone number
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Billing and shipping address
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Order and purchase details
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Payment and transaction information
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Information you provide when contacting us
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Any other information you voluntarily provide to us
When you browse our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, approximate location and how you interact with our website.
How We Use Your Information
We use your information to:
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Process and fulfil your orders
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Arrange delivery and provide tracking information
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Process payments
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Communicate with you about your orders
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Respond to customer-service enquiries
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Manage COD orders and collect applicable advance payments
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Improve our website, products and customer experience
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Detect and prevent fraud, misuse or unauthorised activity
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Comply with applicable legal and regulatory requirements
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Send marketing communications where you have chosen to receive them
We only use personal information for legitimate business purposes and as permitted by applicable law.
Payment Information
Payments made through our website are processed through third-party payment providers.
Jewels Crest does not ordinarily receive or store your complete credit or debit card details.
Payment providers may collect and process your payment information in accordance with their own privacy policies and terms.
Shipping & Service Providers
To fulfil your order, we may share necessary information with trusted third-party service providers, including:
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Payment processors
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Courier and shipping partners
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Website and e-commerce service providers
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Technology and analytics providers
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Customer-support services
We only share information reasonably necessary for these providers to perform their services.
Marketing Communications
If you choose to subscribe to our marketing communications, we may contact you about:
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New collections
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New products
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Brand updates
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Special launches
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Offers and other Jewels Crest communications
You can unsubscribe from marketing communications at any time by using the unsubscribe option included in the communication or by contacting us at support@jewelscrest.com.
Transactional communications relating to your orders may still be sent when necessary.
Cookies & Similar Technologies
Our website may use cookies and similar technologies to:
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Keep the website functioning properly
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Remember preferences
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Understand how visitors use our website
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Improve website performance and functionality
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Measure the effectiveness of our marketing
You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
Information Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
How Long We Keep Information
We retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining business records and complying with applicable legal, tax and accounting requirements.
When information is no longer required, we may securely delete or anonymise it, subject to applicable legal obligations.
Your Rights
Depending on applicable law, you may have rights regarding the personal information we hold about you, including the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of information where legally applicable
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Withdraw consent where processing is based on consent
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Opt out of marketing communications
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Raise a concern about how your information is being handled
To make a privacy-related request, contact us at support@jewelscrest.com.
We may need to verify your identity before fulfilling certain requests.
Children's Privacy
Our website is intended for adults and is not directed at children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
Third-Party Websites
Our website may contain links to third-party websites, services or social-media platforms.
If you visit a third-party website, its own privacy policy and terms will apply. Jewels Crest is not responsible for the privacy practices of third parties.
International Customers
If you place an international order, your information may be processed or shared with service providers located in countries other than your own, including where necessary to process payments, fulfil orders and arrange international delivery.
By placing an international order, you acknowledge that your information may be processed as necessary to fulfil your purchase and provide our services, subject to applicable privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable legal requirements.
The updated version will be published on this page with a revised effective date.
We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your information, please contact us at support@jewelscrest.com
Effective Date: 17 September 2026